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Terms of Service

Last updated: 24 June 2025

1. Introduction

Welcome to Tourr Guidee. These Terms of Service ("Terms") govern your use of our website tourr-guidee.com and our consultancy services. By accessing our website or using our services, you agree to be bound by these Terms.

Tourr Guidee is a company registered in England and Wales, with our registered office at 25 Cavendish Square, London W1G 0PN, United Kingdom.

2. Definitions

  • "Company", "we", "us", "our" refers to Tourr Guidee
  • "Client", "you", "your" refers to the individual or entity using our services
  • "Services" refers to all consultancy and advisory services provided by Tourr Guidee
  • "Website" refers to tourr-guidee.com and all associated subdomains

3. Services

3.1 Description

Tourr Guidee provides startup consultancy services including but not limited to:

  • Strategic planning and business development
  • Funding assistance and investor relations
  • Growth acceleration and scaling strategies
  • Legal and regulatory compliance guidance
  • Marketing and branding consultation
  • Mentorship and networking opportunities

3.2 Service Provision

Services are provided subject to separate service agreements that will specify scope, deliverables, timelines, and fees. These Terms supplement but do not replace specific service agreements.

4. Website Use

4.1 Permitted Use

You may use our website for:

  • Accessing information about our services
  • Contacting us for legitimate business enquiries
  • Subscribing to our newsletter
  • Downloading publicly available resources

4.2 Prohibited Use

You must not use our website to:

  • Engage in any unlawful or fraudulent activity
  • Transmit harmful code, viruses, or malware
  • Attempt to gain unauthorised access to our systems
  • Scrape or harvest data without permission
  • Interfere with the website's operation
  • Impersonate Tourr Guidee or its representatives

5. Intellectual Property

5.1 Our Content

All content on our website, including text, graphics, logos, images, software, and methodology, is owned by Tourr Guidee and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

5.2 Client Content

You retain ownership of any content you provide to us. By sharing information, you grant us a licence to use it solely for providing our services to you.

5.3 Feedback

Any feedback, suggestions, or ideas you provide about our services become our property and may be used without restriction or compensation.

6. Payment Terms

6.1 Fees

Service fees are specified in individual service agreements. All fees are exclusive of VAT and other applicable taxes unless otherwise stated.

6.2 Payment

Payment terms are Net 30 days unless otherwise agreed. Late payments may incur interest charges at 8% above the Bank of England base rate.

6.3 Refunds

Refund policies are specified in individual service agreements. Generally, fees for completed work are non-refundable.

7. Confidentiality

We understand the sensitive nature of startup information. We maintain strict confidentiality regarding:

  • Business plans and strategies
  • Financial information
  • Proprietary technology and processes
  • Customer and supplier information
  • Any information marked as confidential

Separate non-disclosure agreements may be required for specific engagements.

8. Limitation of Liability

8.1 Service Disclaimer

Our services are provided on an advisory basis. We cannot guarantee specific outcomes, funding success, or business performance. All business decisions remain your responsibility.

8.2 Liability Limits

To the maximum extent permitted by law, our total liability for any claim is limited to the fees paid for the specific service giving rise to the claim.

8.3 Excluded Damages

We exclude liability for:

  • Loss of profits or revenue
  • Loss of business opportunity
  • Loss of data or information
  • Consequential or indirect losses

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of our website or services
  • Your violation of these Terms
  • Your infringement of third-party rights
  • Any content you provide to us

10. Termination

10.1 By You

You may terminate service agreements according to their specific terms. Website access may be discontinued at any time.

10.2 By Us

We may terminate services or restrict website access if you:

  • Breach these Terms or service agreements
  • Fail to pay fees when due
  • Engage in conduct that damages our reputation
  • Become insolvent or enter administration

10.3 Effects of Termination

Upon termination, confidentiality obligations survive, and you must pay all outstanding fees for services rendered.

11. Data Protection

We process personal information in accordance with our Privacy Policy and applicable data protection laws, including UK GDPR.

12. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or technical failures.

13. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

14. Changes to Terms

We may update these Terms periodically. Significant changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Tourr Guidee regarding the subject matter herein.

17. Contact Information

For questions about these Terms or our services, please contact us:

  • Email: [email protected]
  • Phone: +44 20 7123 4567
  • Address: 25 Cavendish Square, London W1G 0PN, United Kingdom

Tourr Guidee

Empowering UK entrepreneurs with expert guidance and innovative solutions for startup success.

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  • Funding Assistance
  • Growth Acceleration
  • Legal & Compliance

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© 2025 Tourr Guidee. All rights reserved. Registered in England and Wales.